Frequently Asked Questions

Q: How long before my membership is activated?
A: Your login details are emailed to you within a few hours of signing up, if you don't see them in your inbox please check your spam folder.

Q: How long do movies take to download?
A: Most movies download in 1 to 3 hours, depending on your internet connection speed.

Q: Is this a one time only fee or will I get billed again?
A: Yes, this is a one time only charge, you will never be billed again, only the initial signup fee of $12.

Q: How long is the membership for?
A: The membership does not expire.

Q: What devices are supported in the members area?
A: The members area supports all PC's, MAC computers and Android devices, PS3 consoles and iPads are currently not supported.

Q: Is this service available in my country?
A: Yes, downloads are available to you no matter where you live.

Q: How are the downloads provided?
A: All downloads are provided by a 3rd party torrent website.

Q: Am I able to get a refund if I am unhappy with my purchase?
A: We have a money back guarantee for up to 60 days from the date of purchase.

If you have any other questions, please don't hesitate to email us.